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E-Government services quality

This activity conducts research and technology transfer in the Public Administration,  support for the design and implementation of innovative applications and services for eGovernment, with the aim of improving the quality, efficiency and reliability of procedures between agencies, citizens and businesses.

Previous collaborations  include Central government bodies, such as the Chamber of Deputies, the Senate, the CNIPA, the Ministry of Justice and the Ministry of Economy and Finance, Local Government and mainly, the Tuscany Region.

The technological support to the government is focused, but not limited to Web technologies and Internet services. The activities include editing system for legislative content with XML markup, systems for collaborative editing of content, document archives with native XML databases, new content management systems (CMS), document workflow, and monitoring Quality of Service (QoS). The group also coordinates the activities of the Centre of Competence on Internet Technologies and the Integration of Networks and Services of the Tuscany Region.


Tematiche di ricerca: Web Applications for the Future Internet