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e-Government

Activities

E-Government Security

Analysis and research regarding security components of network architecture and infrastructure, specifically concerning e-government (Public Administration networks).

E-Government services quality

This activity conducts research and technology transfer in the Public Administration,  support for the design and implementation of innovative applications an

Master Universitario di II livello in Internet Ecosystem: governance e diritti - Edizione 2015-2016

Programma dettagliato

People

Maria Claudia Buzzi

Foto di Maria Claudia Buzzi

Projects

Tuscany Internet eXchange

Publications and editorial products until 01/01/2016

A Customer Satisfaction measuring system of the Italian Public Aadministration services

A customer satisfaction measuring system of the Italian Public Administration services - Rel 1.0

A framework to evaluate information quality in Public Administration websites

A FRAMEWORK TO EVALUATE INFORMATION QUALITY IN PUBLIC ADMINISTRATION WEBSITES

A real time monitoring system to measure the quality of the Italian Public Administration websites

A System to Evaluate the Quality of Italian Public Administration Websites

Detection Systems: a way to improve the quality of the Italian Public Administration

E-Government Services: Accessibility and Usability

E-government services: Quality Assurance of the Italian Certified Electronic Mail

ePAS - Electronic Personnel Attendance System Manuale per l'Ufficio del Personale e per il dipendente

Sistema di rilevazione della customer satisfaction

Sistema informativo del Fondo Sociale Europeo di Regione Toscana - Adeguamenti normativi e correttivi, integrazione della parte finanziaria e gestione liquidazioni

SmartPA: Real Time Analysis and Monitoring of Italian Public Administration Websites

Databases

Statistical survey on customer satisfaction