Inside the External Relations, Media and Communications unit is the secretariat that organizes external and internal training courses:
- External training is given to Maintainers and Registrars that have an active contract with the Registry. It is organized in collaboration with the heads of other units, as regards course content, and where necessary with the project managers. The secretariat looks after both the logistical and operational aspects of the various courses, as well as preparing teaching materials, statements, and questionnaires for participants;
- Internal training is organized for refresher courses on new procedures, regulations, guidelines, contracts, and other activities.
Through its secretariat, the unit also organizes events sponsored by the Registry, for example, the Registry's Annual Meeting with Maintainers and Registrars, and any Centr meetings held in Italy.