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Usability and Accessibility of eBay by Screen Reader

The evolution of Information and Communication Technology and the rapid growth of the Internet have fuelled a great diffusion of eCommerce websites. Usually these sites have complex layouts crowded with active elements, and thus are difficult to navigate via screen reader. Interactive environments should be properly designed and delivered to everyone, including the blind, who usually use screen readers to interact with their computers. In this paper we investigate the interaction of blind users with eBay, a popular eCommerce website, and discuss how using the W3C Accessible Rich Internet Applications (WAI-ARIA) suite could improve the user experience when navigating via screen reader.


USAB 2009 - Usability & HCI Learning from the Extreme, Linz, Austria , 2009

External authors: Barbara Leponini (ISTI-CNR), Fahim Akhter (Zayed University, Dubai)
IIT authors:

Type: Article in proceedings of international peer-reviewed conference
Field of reference: Information Technology and Communication Systems
Lecture Notes in Computer Science (LNCS) 5889, pp.500-510 Da pagina 500 a pagina 510

Activity: Accessibility and Usability of User Interfaces